First-Year student housing application timeline at UA:
UA uses data extensively to support their decision making. The collected data is used to measure interest in certain areas like theme communities. Their process allows them to have most of the spring semester to see how many students will be in the theme communities and they can pull back if a theme isn’t doing as well to make space for others.
UA’s current process is based on improvements they’ve made over time to overcome former challenges. One process that they’ve changed is the timing of the roommate selection process, along with the room selection process, which is all managed using StarRez.
“By opening roommate tools in March, our hope is that students are completing their own profiles and searching for/selecting roommates, and not their parents. ”
Steve Gilmore, Associate Director of Housing Assignment Services / Occupancy Management at the University of Arizona (UA)
Although the housing application opens in September, they delay opening roommate tools until March for three reasons:
Prior to using StarRez, students were able to choose space in housing starting as early as November. This resulted in many students who would sit on space, making it unavailable to others, and then would cancel later. UA changed the process to make the License Agreement (LA) and Rent Down Payment (RDP) steps of the application process available starting in mid-April. Both of these steps are required and need to be completed before selecting a room. Room selection then begins in mid-May, so many of those students who previously would’ve chosen a room and then later cancelled won’t even be a factor because they won’t complete the LA and RDP. Therefore, the process makes more space available for those students who do plan to be there in the fall.
Steve said, “By pushing the availability of certain steps of the application process out, it keeps students engaged with the housing application over a fairly long application/assignment process timeline. It also gives us check points throughout the process where we can identify students who may no longer be planning to be here and remove them from the applicant pool to make room for others. This is particularly helpful for those students who, rather than just calling us or replying to one of our email reminders to let us know, choose non-response and failure to complete application steps as their sole method of letting us know they aren’t coming.”
First-Year housing application timeline at Stony Brook:
“Stony Brook added a ‘Summary of Housing Applications’ document on their portal to help students see all the different applications, although only those applications that are available for each student actually appear when the student logs in.”
Al deVries, Associate Director of Residential Programs for Administration and Services for Stony Brook University
Two important timing factors considered by Stony Brook are:
Stony Brook has been using StarRez for more than three years now, and they tweak their processes every year as necessary. Some of the highlights include:
Stony Brook has an in-house IT team that, along with StarRez, provides Al and his staff with great resources and data to provide services that work well for them and their students. They use metrics extensively. They have an array of customized reports that they’ve developed to help drive decision making both in terms of placement as well as in managing spaces throughout the year.
Stony Brook faces some challenges with the housing application process:
It’s a challenging responsibility to determine all the deadlines and processes for the housing application process. StarRez can help by enabling you to have flexibility in configuring your processes and timelines along with providing you with reporting capabilities based on your needs.
To learn more about application timelines and how StarRez can help, Contact Us.